Terms of Service

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Heritage Acquisitions LLC, a limited liability company organized under the laws of the United States, with its principal place of business at 104 Cedar Ave, Hewlett, NY 11557-2414.

By accessing or using our website, services, or engaging with our company in any capacity, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

Services Description

Heritage Acquisitions LLC provides professional computer integrated systems design and related technical services, including but not limited to:

• Computer systems architecture and design
• Systems integration and implementation
• Technical consulting and advisory services
• Application development and customization
• Security and compliance services
• Managed services and technical support

The specific scope, deliverables, and terms of any professional engagement will be defined in separate service agreements or statements of work.

Use of Website

Permitted Use

You may use our website for lawful purposes only and in accordance with these Terms of Service. You agree not to use our website:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To transmit or procure the sending of any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• To introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful

Intellectual Property Rights

The website and its entire contents, features, and functionality, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by Heritage Acquisitions LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Professional Services Terms

Engagement Process

Professional services engagements are subject to the execution of a separate written agreement that will specify:

• Scope of work and deliverables
• Project timeline and milestones
• Fees, payment terms, and expenses
• Intellectual property ownership
• Confidentiality obligations
• Warranties and limitations of liability

Client Responsibilities

Clients engaging our services agree to:

• Provide timely access to necessary information, systems, and personnel
• Respond promptly to requests for decisions or approvals
• Maintain appropriate backups of critical data
• Comply with all applicable laws and regulations
• Pay fees in accordance with agreed payment terms

Payment Terms

Unless otherwise specified in a service agreement:

• Invoices are due within 30 days of the invoice date
• Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is less
• We reserve the right to suspend services for accounts with overdue balances
• Client is responsible for all costs of collection, including reasonable attorney fees

Confidentiality

We understand that in the course of providing services, we may have access to confidential and proprietary information. We commit to:

• Maintaining the confidentiality of all client information
• Using confidential information solely for the purpose of providing services
• Implementing appropriate security measures to protect confidential information
• Not disclosing confidential information to third parties without prior written consent

These confidentiality obligations will survive the termination of any service agreement.

Warranties and Disclaimers

Service Warranties

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. Any specific warranties related to deliverables or outcomes will be detailed in the applicable service agreement.

Disclaimer of Warranties

Except as expressly stated in a service agreement, our services and website are provided on an AS IS and AS AVAILABLE basis. We make no warranties, expressed or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that services will be uninterrupted, timely, secure, or error-free
• Warranties regarding the accuracy or reliability of any information obtained through our services

Limitation of Liability

To the fullest extent permitted by applicable law, Heritage Acquisitions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our website or services
• Any content obtained from our website or services
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall our aggregate liability exceed the amount paid by you to us in the twelve months preceding the claim, or one thousand dollars ($1,000), whichever is greater.

Indemnification

You agree to defend, indemnify, and hold harmless Heritage Acquisitions LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms of Service or your use of our services.

Termination

We reserve the right to terminate or suspend access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service.

For professional services engagements, termination rights and procedures will be specified in the applicable service agreement. Upon termination:

• All rights granted to you under these terms will cease immediately
• You must cease all use of our services and website
• Payment obligations for services rendered prior to termination remain in effect
• Provisions that by their nature should survive termination shall survive

Governing Law and Dispute Resolution

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising out of or relating to these Terms of Service or our services shall be resolved through the following process:

• Negotiation: The parties shall first attempt to resolve the dispute through good faith negotiations
• Mediation: If negotiation fails, the parties agree to participate in mediation before a mutually agreed upon mediator
• Arbitration or Litigation: If mediation is unsuccessful, disputes may be resolved through binding arbitration or litigation in the state and federal courts located in New York, to which both parties consent to personal jurisdiction

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Modifications to Terms

We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. Material changes will be notified by posting the updated terms on our website with a new effective date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms of Service.

Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired, and such provision shall be reformed to the minimum extent necessary to make it valid, legal, and enforceable.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Heritage Acquisitions LLC regarding the use of our website and services, superseding any prior agreements between you and us relating to your use of the website or services.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Acknowledgment

By using our services, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them.